Growing pains, boundaries, and those dreaded parents…

Um, it’s been a day. To say the least. My head is spinning and I need to just get it out so I can sleep well tonight. Because, whoa.

I knew it was coming, there’s been talks for MONTHS that our program was going to undergo some growing pains. We’re in the hiring process, which in higher ed takes fucking ever, and today was the first day of the quarter. So  my day was spent triaging academic emgergencies (i forgot my schedule! can you help me buy books? i want to change my major!). It’s so lovely to see all thsese students and I want to give each and every one of them this undivided in the moment attention. But it’s hard because I’m being torn in 47 other directions. Namely being charged with overhauling our current method of seeing students and going to a case management model. Thanks a lot legislature for forcing this upon us!

It’s really really going to be a good thing once we get the hang of it. 2 hours of mandatory face to face meeting with students on my caseload. I’m really excited to dig in with these students and meet their needs and see their growth. Really fucking excited. But it’s hard to explain this new program, and everyone is stressed, and students are dropping in to my office left and right like old times to simply try and get bus passes or a quick errand. With working 16-20 hours a week, being dumped with a caseload of 26 students, who I need to see for 2 hours each (resulting in 52 hours of face time, in roughly 60-80 hours of work time), it doesn’t leave much wiggle room for meeting the new state requirements.

And then, since it was the first day of class, I got to go down to the classroom (I normally only teach Tues/Thurs) to meet the students. They’re awkward and precious and totally the same as they alwayas are, despite always being a fresh batch. I love it. They don’t know when to laugh at my jokes. They appear frightened of the syllabus. They’re bored to tears with the discussion of classroom guidelines.

And then there was this mom, who stood in my doorway asking me questions, and as I began the process of clarifying what she needed me to do, she just kept saying “stop acting like I’m an idiot, I’m the customer here.” I just go so bewildered because I was asking clarifying questions so I didn’t give her the runaround. I was actively trying to access her information online so that I COULD help her, even though I don’t normally have those tech permissions, and after she said “I’m the customer!” for the third time I wanted to scream “NO YOU AREN’T, YOUR DAUGHTER IS GETTING $10,000 OF FREE EDUCATION AND BOOKS EVERY YEAR, YOU AREN’T A FUCKING CUSTOMER, YOU ARE A CHARITY CASE!” But I refrained, because yes she’s a customer, but if you go to a restaurant and start yelling at a server because they ask what you are there to order, that’s pretty shitty behavior. Also, it’s fucking college, why is this student’s mommy coming to ask a question? ANNOYING.

Overall I am super super excited about this quarter. I’m nervous, though, because I know I need to set strong boundaries with myself over what I will expect of myself in my advising days vs. teaching days, and I might end up being less experimental in my class when I know that certain assignments work, because all my office attention is focused on getting these students seen. But if I can project myself out 6 months I’m going to be in a very happy place!

Compassion Fatigue

Compassion fatigue, also known as secondary traumatic stress (STS), is a condition characterized by a gradual lessening of compassion over time. It is common among individuals that work directly with trauma victims such as nurses, psychologists, and first responders. It was first diagnosed in nurses in the 1950s. Sufferers can exhibit several symptoms including hopelessness, a decrease in experiences of pleasure, constant stress and anxiety, sleeplessness or nightmares, and a pervasive negative attitude. This can have detrimental effects on individuals, both professionally and personally, including a decrease in productivity, the inability to focus, and the development of new feelings of incompetency and self-doubt.^{[1][dead link]}

Journalism analysts argue that the media has caused widespread compassion fatigue in society by saturating newspapers and news shows with often decontextualized images and stories of tragedy and suffering. This has caused the public to become cynical, or become resistant to helping people who are suffering.^[2]

When I worked as a crisis counselor, I had this amazing ability to be really present with families and clients, while somehow maintaining a strong boundary emotinally. I was compassionate in the moment, and when the students were no longer on my caseload (betwen 3-6 weeks) I was done with them, emotionally. I saw my position as a part of the greater whole, a watering hole for the thirsty, but didn’t consider myself necessary to their overall lifetime of happiness. I was an in-the-moment bandaid and often saw immediate results, though I couldn’t take away years of chronic stress or drug use or neglect. I provided concrete skills in the immediate, much like a life preserver. I didn’t stick around to see if they became Olympic swimmers.

My job, now, though, is much harder than I expected. I see students for 1 quarter as a teacher and then they get funneled to me for advising in the rest of their time in our program. A student spent an hour crying in my office last week and I noticed that I cared quite deeply about their life story and realized that I was still holding a presence in their life since last year. And that’s when I realized that I’m pretty exhausted by my work. Because short term caring is easy for me. Long term caring is hard. And it gets harder every day, though I think my awareness of my caring is the first step. Because as a crisis counselor I didn’t think I was saving people, I was merely giving them a drink on a hot summer day. But with these students, sometimes I feel like I’m plunging into the murky waters to try and rescue them, repeatedly, and it’s both rewarding and exhausting. It’s hard staring into the face of a hungry teenager and tell them abou the wonders of study skills when I know that they aren’t getting fed, and most likely are sleeping on their friend’s couch and bumming cigarettes to take away the gnawing pains in their stomachs. I want to DO, because just being with the pain of their life is hard.

I don’t have compassion fatigue, but I see how I very well could develop it. I’m tired, certainly, but aren’t we all? Just this afternoon I see that yet another school gunman killed a teacher, and if I let it, my mind will go a thousand directions with that type of news. I am an educator working with students with records and access to guns and histories of mental illness. And I am a mom, with a son, who could be bullied or be a bully, who could have mental illness (like his mom) or a host of issues, or could be in class with a kid who brings a gun. If I start thinking I start panicking and in turn I just shut everything off. Because feeling the fear of losing my baby, because feeling the fear of leaving my baby motherless in this cruel world, is too much for my poor heart to begin to comprehend.

I’m trying to focus on self-care…therapy and yoga and talking with friends. But sometimes I feel like I need self-care from my self-care, does that make sense? Like the burden of weekly therapy and yoga and phone dates come stacking up and it’s one more thing I have to be present and aware and compassionate in, and I just don’t know if I have the resources. Because it’s exhausting being for others, my students and my child, what I can’t often be for myself (though I’m trying). Giving to others what I don’t feel like I have received, or am receiving, is taking a toll on my mind and my heart.

Have you experienced burnout or compassion fatigue? What did you do to get through that?